Sun Metro Brio Bus
Veteran Services

Veteran Services

Sun Metro respects and appreciates the service our veterans have given on behalf of our community. As a way of showing our appreciation, we offer several services to help veterans, including discounted fares, free passes, and information on locally available transportation services.

Discounted Fares & Passes

For information on discounted fares, please visit our Fares page. Our passes offer even more savings. Please see our Passes page for more information.

Veteran Pass Program

Sun Metro is partnering with social service agencies to provide free transportation to homeless veterans. Homeless veterans who are pursuing employment opportunities can receive up to 90 days of free transportation.

Sun Metro is also working with social service agencies to provide bus passes at a reduced fare for veterans, who need transportation options. Bus passes are normally $48 per month. Social services agencies may obtain bus passes for their customers who are veterans at a cost of $30 per month. To participate in the 90-day pass program or to obtain a 30-day discounted rate pass, interested veterans can visit their service agency for an application or call Sun Metro for a list of current participating agencies. Riders will be asked to show their Sun Metro issued Veteran ID and display their pass when boarding any Sun Metro fixed route bus.

For more information on the program, or currently participating agencies, please contact (915) 212-3338 or (915) 212-3340.

VTCLI and MyVetRide

WHAT DOES VTCLI STAND FOR?

VTCLI is short for Veterans Transportation and Community Living Initiative

WHAT IS VTCLI?

VTCLI is an innovative, federally coordinated partnership that makes it easier for U.S. veterans, active service members, military families, and others to learn about for locally available transportation services that connect them with work, education, health care, and other vital services in their communities.

WHEN DID THE VTCLI INITATIVE BEGIN?

In 2012, Sun Metro, in collaboration with Project Amistad, applied for the VTCLI grant and in 2013 received a $1.5 million grant from the Federal Transit Administration to develop and implement a VTCLI Program.

WHAT WAS THE FUNDING USED FOR?

The $1.5 million was used for:

  • An interactive voice telephone system
  • Mobile computers on buses to track locations
  • Hand-held phone application technology to track real-time bus arrivals
  • Informational website
  • Call center remodeling/expansion
  • Call center computer software upgrades

WHAT IS THE NAME IS THE VTCLI SERVICE?

MyVetRide. A veteran information center both online and via telephone for transportation needs.

HOW DO I ACCESS MYVETRIDE?

MyVetRide can be accessed on the internet by visiting MyVetRide.org or by calling 915-VETRIDE (915.838.7433).

WHERE IS THE MYVETRIDE CALL CENTER?

The MyVetRide call center is located at the Sun Metro LIFT (5081 Fred Wilson) and is available Monday through Friday 8 a.m. to 5 p.m.

WHAT COUNTIES AND MAJOR CITIES DOES MYVETRIDE SERVE?

El Paso, Socorro, Clint, Brewster, Alpine, Terlingua, Marathon, Culberson, Van Horn, Jeff Davis, Ft. Davis, Valentine, Ft. Stockton, Presidio, Marfa, Hudspeth, Ft. Hancock, Sierra Blanca, Dell City, Roswell, Carlsbad, Las Cruces, and Alamogordo.

IS THERE A CHARGE FOR USING MY VETRIDE?

NO. MyVetRide is free to all who wish to use the service.

WHAT INFORMATION IS INCLUDED ON MYVETRIDE.ORG?

  • Public Transportation (fixed route and paratransit)
  • Other transportation (medical, shuttles, taxi, education/employment)
  • Veteran Transportation Resources, Health Care Services & Military installation information
  • Other Travel – Bus/Rail Stations/Airports
  • Social Services (Assistance and Referral Services, Senior Services, Emergency Assistance)

IF I WOULD LIKE MORE INFORMATION ABOUT VTCLI, WHOM CAN I CALL?

Customer Service Representatives at 915-VETRIDE, (915.838.7433) are capable of answering all your questions.