Contacting the LIFT

LIFT schedule line:
915.212.0100

Texas relay TDD/TTY:
1.800.735.2989

Where's my ride line
(emergency & after hours only):
1.800.704.7050

Fax:
915.212.0102

Emergency Contact Numbers


ADDITIONAL RESOURCES

LIFT Performance graphicPerformance Measures
LIFT Guide Booklet in EnglishGuide Book (English)
Guía para pasajeros del LIFT en españolGuía (español)
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The LIFT is Sun Metro's paratransit service for ADA paratransit-eligible clients, providing origin to destination (curb-to-curb), on-demand transportation using small buses equipped with hydraulic mobility device* lifts and tie downs; as well as contracting with private operators using regular passenger vehicles.

LIFT operators are specially trained in sensitivity and defensive-driving techniques. The service provided by the LIFT compliments the service area and hours of operation offered by Sun Metro's traditional (or fixed-route) public transit service. The LIFT service area will extend 1.5 miles beyond Sun Metro's existing fixed-route service but within the El Paso city limits.

Sun Metro also offers a door-to-door service to those individuals that qualify. This is an extension to the curb-to-curb service Sun Metro provides and it’s offered to those passengers experiencing extreme mobility difficulty or safety problems and need that extra assistance to/from their door to the paratransit vehicle. There is no additional charge for this service.

Purchasing your tickets ahead of time?
Prepaid fare tickets for the LIFT are available at any Sun Metro ticket office, any El Paso Public Library or by mail.

* A mobility device is defined as a mobility aid belonging to any class of three- or more-wheeled devices, usable indoors, designed or modified for and used by individuals with mobility impairments, whether operated manually or powered. A mobility device must safely fit onto the lift/ramp of the bus and safely secured inside the bus to be transported by Sun Metro.