Fact Sheet

Federal Legislative Agendas

0600 bus
Transit Operations Center
10151 Montana Ave.
El Paso, TX 79925
PH: 915-212-3333
Mailing Address
P. O. Box 2037
El Paso, TX 79950-2037
Friendly bilingual service representatives are available:
Monday through Saturday: 8:00 a.m. to 5:00 p.m.
Sundays and (city-designated) holidays: closed


The mission of Sun Metro is to provide a first-class public transportation service to all El Pasoans and visitors so they can experience safe, reliable, professional, courteous customer service and economic opportunity. Sun Metro recognizes that serving the public is our reason for existing and will strive to do whatever possible to assure our public a pleasant experience. Sun Metro also recognizes that our employees are our greatest resource in providing our services and that all our efforts to achieve success is dependent on the dedication, initiative and creativity of each individual in performing his/her job, and that our services improve as our efforts improve.

  1. Be involved in the community and responsive to its transportation needs, implementing and planning for creative solutions whenever possible.
  2. Provide a range of innovative, yet financially responsible transportation services.
  3. Pursue all revenue generating opportunities that benefit the transit system.
  4. Encourage and reward employee participation in improving our public transit system.
  5. Provide a productive and safe working environment which fosters initiative and creativity to the part of Sun Metro by rewarding individual achievement and performance.
  6. Provide training and education which mutually supports the goals of Sun Metro and its employees.

Hear one transit operator's perspective on what our service means to the community.

Audio courtesy El Paso Times

America's 2011 Outstanding Public Transportation: Sun Metro (awarded by APTA)AWARDS PRESENTED TO SUN METRO

2014 Outstanding Metropolitan Transit System Award
presented by the Texas Transit Association

2011 Outstanding Public Transportation System
presented by the American Public Transportation Association

2009 South West Transit Association Spotlight Award (Third Place)
presented by the South West Transit Association

2009 Gold Award for the Lowest Collision Rate per 100,000 Miles
presented by First Transit for systems in the “Over 50 Peak Buses” category

2008 Outstanding Metropolitan System Award
presented by the Texas Transit Association